The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Human beings are not perfectible. They are improvable.

To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

A roundegg can be made square according to how you cut it; words would be harshaccording to how you speak them.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.

Thehardest step is over the threshold.

Takecare, don't fight, and remember: if you do not choose to lead, you willforever be led by others. Find what scares you, and do it. And you can make adifference, if you choose to do so.

A lost battle is a battle one thinks one has lost.

Kindwords can be short and easy to speak, but their echoes are truly endless.

When you are feeling stressed and about to breakdown, just remember: STRESSED is just DESSERTS spelled backwards.. it's a piece of cake!