Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Long-rangeplanning works best in the short term.

The more faithfully you listen to the voice withhin you, the batter you will hear what is sounding outside.And only he who listens can speak.

He that is unkind to his own will not be kind to others.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

We areall faced with a series of great opportunities brilliantly disguised asimpossible situations.

How should the lamb negotiate with the lion.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

Evena sheet of paper has two sides.

Keep a secret; its you slave. Tell it, and it's your master.

Arise, awake and stop not till the goal is reached.

It is throughcooperation, rather than conflict, that your greatest successes will bederived.