Laughter is shortest distance between two people.

Beware of the chap who reminds you that you can't take it with you . he'll try to take it with him.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

We donot have to agree; we do need to understand.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Power corrupts the few, while weakness corrputs the many.

The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends upon the unreasonable man.

The aim of education is not the specialist but the man of vision who can humanise our life by integrating emotional demands with our new knowledge

Nothing makes it easier to resist temptation than a proper upbringing, a sound set of values.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Thedifference between the right word and the almost right word is the differencebetween lightning and a lightning bug.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.