Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Untrained intelligence is as much of use as a bottle without an opener.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

All marriedcouples should learn the art of battle as they should learn the art of makinglove. Good battle is objective and honest never vicious or cruel. Good battleis healthy and constructive, and brings to a marriage the principle of equalpartnership.

Passionsare generally roused by great conflicts.

You canobserve a lot by just watching.

To teach isto learn twice.

Adversity introduces a man to himself.

You cannot truly listen to anyone and do anything else at the same time.

He who hurriescannot walk with dignity.