What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

How should the lamb negotiate with the lion.

Itmatters not whether you win or lose; what matters is whether I win or lose.

Character is a by-product; it is produced in the great manufacture of daily duty.

Surprise is the greatest gift which life can grant us.

None but the productive can be strong; and none but the strong can be free.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

If your desires be endless, your cares and fears will be so too.

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

Nature hasgiven men one tongue and two ears, that we may hear twice as much as wespeak.

You can't unscramble an egg.

To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.