Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

I have oftenregretted my speech, never my silence.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Little things console us because little things afflict us.

Fortunatelypsychoanalysis is not the only way to resolve inner conflicts. Life itselfstill remains a very effective therapist.

Firstkeep the peace within yourself, then you can alsobring peace to others.

A language is like living skin itself.

Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

He whotalks incessantly, talks nonsense.

Everything has been thought of before, but the difficulty is to think of it again