Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Everybody thinks of changing humanity and nobody thinks of changing himself.

Out ofthe fullness of the heart the mouth speaks.

Almost all of our relationships begin and most of them continue as forms of mutual exploitation, a mental or physical barter, to be terminated when one or both parties run out of goods.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Use softwords and hard arguments.

Habit: the shackles of the free

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

If Ishould ever be captured, I want no negotiation—and if I should request anegotiation from captivity they should consider that a sign of duress.

Thereis no such thing as absolute value in this world. You can only estimate whata thing is worth to 'you.'

Whospreads, sows; Who listens, reaps.

If a man is prodigal, he cannot be truly generous