There is much more learning than knowing in the world.

Use softwords and hard arguments.

It isnot necessary to understand things in order to argue about them.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

He who asks a question is a fool for five minutes; he who does not ask a questionremains a fool forever.

The service we render to others is really the rent we pay for our room on this earth.

The lust for power in dominating others inflames the heartmore than any other passion.

Honesty is like an icicle; if once it melts that is theend of it.

Character is a by-product; it is produced in the great manufacture of daily duty.

A man of great common sense and good taste-meaning there a man without originality or moral courage.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.