Zeal is fit only for wise men but is found mostly infools.

I think we may safely trust a good deal more than we do.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A man who doesn't trust himself can never really trust anyoneelse.

A caricature is always ture only for an instant.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

The problem with communication is the illusion that is has occurred.

Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

It isthrough cooperation, rather than conflict, that your greatest successes willbe derived.

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.