Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

Do notfind fault, find a remedy.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

Every advantage has its tax

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

If youcould kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.

Thefire you kindle for your enemy often burns yourself more than him.

Itis all right if you talk to yourself. It is all right if you answer yourself.But when you start disagreeing with the answers, you've got a problem.

A lost battle is a battle one thinks one has lost.

Adam and Eve had many advantages, but the principal one was tht they escaped teething.