Weagree completely on everything, including the fact we don't see eye to eye.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A quiettongue shows a wise head.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

To ask advice is in nine cases out of ten tout for flattery.

Don'tclose the barn door after the horse runs away.

To do what others cannot do is talent. To do what talent cannot do is genius.

I don't like that man. I'm going to have to get to knowhim better.

DonÆt let life discourage you; everyone who got where he is had to begin where he was

Whenthere is no enemy within, the enemies outside cannot hurt you.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.