Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Themost important of life's battles is the one we fight daily in the silentchambers of the soul.

There is no evil in the atoms, only in men's souls.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

If all those who speak would weigh their words, how light air would be!

We often pardon those who bore us, we cannot pardon those whom we bore.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

Trust only movement. Life happens at the level of events, notof words. Trust movement.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

We willbe known by the tracks we leave behind.

Don'twrestle a pig in a mud hole. You both get all dirty, and the pig enjoys it.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.