Ifanyone is not willing to accept your point of view, try to see his point of view.

There'sno need to fear the wind if your haystacks are tied down.

No battle is more sorely lost that the one not fought

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Power takes as ingratitude the writhing of its victims.

Any man can make mistakes but only an idiot persists in his error.

He whotalks incessantly, talks nonsense.

Conflictbuilds character. Crisis defines it.

Only few men think, but all have opinions.

Saying nothing... sometimes says the most.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

When you ask from a stranger that which is of interest only to yourself, always enclose a stamp