Do not despair, not even over the fact that you don't despair.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Conflictis inevitable, but combat is optional.

It is only when men begin to worship that they begin to grow.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Whenelephants fight, it is the grass who suffers.

Be slow of tounge and quick of eye.

Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

The problem with communication is the illusion that is has occurred.

What wesee depends mainly on what we look for.

The desire for change is a sign of safety.