Conflictinvolves incompatible behaviors rather than competitive goals.

As if you could kill time without injuring eternity.

Listeningwell is as powerful a means of communication and influence as to talk well.

All creeds and opinions are nothing but the result of chance and temperament.

Communicationis not only the essence of being human, but also a vital property of life.

Nostrength within, no respect without.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

No one lies as much as the indignant do.

Ifyou are leaning over to starboard to balance the boat against the other guy'spropensity to lean too far to port, both of you are about to get wet.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Do not despair, not even over the fact that you don't despair.

So longas a man is angry he cannot be in the right.