Honesty once pawned is never redeemed.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Instinct is the nose of the mind.

Ashes fly back into the face of him who throws them.

There is nobody so irritating as somebody with less intelligence and more sense than we have.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Our faults irritate us most when we see them in others.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

Work without faith is like at attempt to reach a bottom-less pit.

Humor is the affectionate communication of insight.