Thework will teach you how to do it.

Pleasure is the sincerest compliment.

A mistake in judgement isn't fatal, but too much anxiety about judgement is.

Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Luck iswhat happens when preparation meets opportunity.

Thefibers of all things have their tension and are strained like the strings ofan instrument.

You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.