Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Talkingjaw-jaw is always better than war-war.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

A man of great common sense and good taste-meaning there a man without originality or moral courage.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

Windowsof opportunity exist for only a brief moment in time, you have to have visionin order to spot them, and take advantage of them.

To know how to free oneself is nothing: the arduous thing is to know what to do with one's freedom.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

Folly is perennial and yet the human race has survived

The king goes as far as he may, not as far as he could.

Whenyou're at the edge of a cliff, sometimes progress is a step backwards.