Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Nothing in life is to be feared. It is only to be understood.

The aimof argument, or of discussion, should not be victory, but progress.

It is atrick among the dishonest to offer sacrifices that are not needed,or not possible, to avoid making those that are required.

Onlywhen you can be extremely pliable and soft can you be extremely hard andstrong.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

A nation reveals itself not only by the men it honours, the men it remembers.

It is throughcooperation, rather than conflict, that your greatest successes will bederived.

If you would know what nobody knows, read what everybody reads just after one year afterwards.

Allthings at first appear difficult.

Contradictionshould awaken Attention, not Passion.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They