It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Peacecan not be kept by force. It can only be won, through understanding. Ourlonging for understandingis Eternal.

Don'tcut off your nose to spite your face.

Theterm up has no meaning apart from the word down. The term fasthas no meaning apart from the term slow. In addition, such termshave no meaning even when used together, except when confined to a veryparticular situation... most of our language about the

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

A hero is no braver than anyone else; he is only brave minutes longer

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

There is no fate that cannot be surmounted by scorn.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

Youcan't stay in your corner of the Forest waiting for others to come toyou. You have to go to them sometimes.

The great advantage of a hotel is that it's a refuge from home life.