Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e