Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Non-cooperationis a measure of discipline and sacrifice, and it demands respect for theopposite views.

The present is never a happy state to any being

I'mjust preparing my impromptu remarks.

Power takes as ingratitude the writhing of its victims.

Constant repetition carries conviction.

Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.

A shipin harbor is safe, but that is not what ships are built for.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Glory is a poison that can only be taken in small doses.

Informationis a negotiator's greatest weapon.

If you climb up a tree, you must climb down the same tree.