Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.
Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.
Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.
