If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

He whohurries cannot walk with dignity.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

If Ihad six hours to chop down a tree, I'd spend the first hour sharpening the ax.

Growth for the sake of growth is the ideology of cancer cell.

A danger forseen is half avoided.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Agrievance is most poignant when almost redressed.

Nobody everforgets where he buried the hatchet.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Knowledge leads to unity, ignorance to diversity.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.