Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

Can we do good to the world? In an absolute sense, no; in a relative sense, yes.

The bird a nest, the spider a web, man friendship.

Onemust talk little and listen much.

If your mouth turns into a knife, it will cut off yourlips.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Given afair wind, we will negotiate our way into the Common Market, head held high,not crawling in. Negotiations? Yes. Unconditional acceptance of whateverterms are offered us? No.

The great advantage of a hotel is that it's a refuge from home life.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

A fool shows his annoyance at once, but a prudent man overlooks an insult.