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Ninety-ninepercent

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Listeningwell is as

Listeningwell is as powerful a means of communication and influence as to talk well.

I haveoften regretted

I haveoften regretted my speech, never my silence.

Speechis human,

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Kindwords can be

Kindwords can be short and easy to speak, but their echoes are truly endless.

Muchtalking is the

Muchtalking is the cause of danger. Silence is the means of avoiding misfortune.The talkative parrot is shut up in a cage. Other birds, without speech, flyfreely about.

Neverforget the

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Silenceis as full

Silenceis as full of potential wisdom and wit as the unshownmarble of great sculpture. The silent bear no witness against themselves.

Silencemay be golden,

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

Silenceis a true

Silenceis a true friend that never betrays.

Sometimesyou have

Sometimesyou have to be silent to be heard.

Wisdom is what

Wisdom is what you get for a lifetime of listening when you'd have preferred totalk.

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