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Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

Win/winis an attitude, not an outcome.

We donot have to agree; we do need to understand.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

One ofthe best ways to persuade others is with your ears by listening to them.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

If Ishould ever be captured, I want no negotiation—andif I should request a negotiation from captivity they should consider that asign of duress.

Thefreedom of the city is not negotiable. We cannot negotiate with those whosay, What’s mine is mine and what’s yours is negotiable.

Onlyfree men can negotiate. Prisoners cannot enter into contracts. Your freedomand mine cannot be separated.