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It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.
It isnot necessary to understand things in order to argue about them.
It doesnot do to leave a Dragon out of your calculations, if you live near him.
Changemeans movement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.
Whenconflict becomes a win-lose contest in our minds, we immediately try to win.
You've gotto know when to hold 'em, know when to fold 'em know, when to walk away, knowwhen to run.
When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.
You're ina much better position to talk with people when they approach you than whenyou approach them.
You gotto be very careful if you don't know where you're going, because you mightnot get there.
Itmatters not whether you win or lose; what matters is whether I win or lose.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.