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Buying ischeaper than asking.

No onewould talk much in society; if he knew how often he misunderstands others.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Two prisonerswhose cells adjoin communicate with each other by knocking on the wall. Thewall is the thing which separates them but is also their means ofcommunication. It is the same with us and God. Every separation is a link.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

I have oftenregretted my speech, never my silence.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Kind wordscan be short and easy to speak, but their echoes are truly endless.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.