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The mostimportant things are the hardest to say, because words diminish them.

Youcannot truly listen to anyone and do anything else at the same time.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Speak whenyou are angry and you will make the best speech you will ever regret.

Thereward for always listening when you'd rather be talking is wisdom.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

Bekind, for everyone you meet is fighting a hard battle.

If you ain't never pick up the sword,you ain't never have to worry about fallin' on it.

In themiddle of every difficulty lies opportunity.

Wecould never learn to be brave and patient if there were only joy in the world.

What wesee depends mainly on what we look for.