Informationis a negotiator's greatest weapon.

Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.

Makesure you leave some fat for the other side.

It doesnot do to leave a Dragon out of your calculations, if you live near him.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Happiness is the wondrous commodity, the more your give; the more you have.

Man show their character in nothing more clearly than by what they think laughable.

You've gotto know when to hold 'em, know when to fold 'em know, when to walk away, knowwhen to run.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

You make a mountain of a mole-hill.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...