Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Themost important of life's battles is the one we fight daily in the silentchambers of the soul.

One of the lessons of history is that nothing is often a good thing to do and alwaysa clever thing to say.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

Better hazard than always be in fear.

He understands badly who listens badly.

What is required is sight and insight, then you might add one more excite.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Conflictis inevitable, but combat is optional.

If anenemy is annoying you by playing well, consider adopting his strategy.

It isgreed to do all the talking but not to want to listen at all.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.