Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Our fear of disasters that may never happen robs us of the courage to meet the ills that do occur

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Contradictionshould awaken Attention, not Passion.

Prejudice is a disease characterised by hardening of categories.

A mistake in judgement isn't fatal, but too much anxiety about judgement is.

People who fight with fire usually end up with ashes.

Listeningwell is as powerful a means of communication and influence as to talk well.

People say law but they mean wealth.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.