Our distrust is very expensive.

Saying nothing... sometimes says the most.

Themost important trip you may take in life is meeting people half way.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

We think too small. Like the frog at the bottom of the well. He thinks the sky is only as big as the top of the well. If he surfaced, he would have an entirely different view.

The mostimportant things are the hardest to say, because words diminish them.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

Example is better than following it.

Whodigs a pit for others will fall in themselves.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

Thereis nothing more likely to start disagreement among people or countries thanan agreement.