Frustration is commonly the difference between what you would like to be and what you are willing to become what you would like to be.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Too late is the medicine prepared, when the disease has strengthened by long delay.

Ifpassion drives you, let reason hold the reins.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Communicationis not only the essence of being human, but also a vital property of life.

Politicians are like ships; noisiest when lost in a fog.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Difficultiesare meant to rouse, not discourage. The human spirit is to grow strong byconflict.

Don't consideryour reputation and you may do anything you like.