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The difficultpart in an argument is not to defend one's opinion, but rather to know it.

No onewould talk much in society; if he knew how often he misunderstands others.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Two prisonerswhose cells adjoin communicate with each other by knocking on the wall. Thewall is the thing which separates them but is also their means ofcommunication. It is the same with us and God. Every separation is a link.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Listeningwell is as powerful a means of communication and influence as to talk well.

I have oftenregretted my speech, never my silence.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Kind wordscan be short and easy to speak, but their echoes are truly endless.