To start blindly with a statement is a sign of arrogance and narrow-mindedness,and will lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

To beprepared is half the victory.

Use softwords and hard arguments.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Never play cat and mouse games if you are a mouse.

If speaking is silver, then listening is gold.

If Igive you an idea, and you give me an idea, we will each have two ideas.

Thosewho are at war with others are not at peace with themselves.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

The king goes as far as he may, not as far as he could.

Laughter is the sun that drives winter from the human face.