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Negotiatingmeans getting the best of your opponent.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

You canobserve a lot by just watching.

You gotto be very careful if you don't know where you're going, because you mightnot get there.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

Itmatters not whether you win or lose; what matters is whether I win or lose.

One ofthe best ways to persuade others is with your ears by listening to them.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges